On our site, you can contact us and request information. The types of personal information you provide us with on these pages may include name, address, telephone, and email address.
We use your information to communicate with you. We will not disclose your personal data to other organisations, unless required for the provision of our services or required by the law. Sometimes we may need to give information to our agents and subcontractors for the purpose of providing our services. In these circumstances we always ensure that your information is held securely.
We will use all reasonable efforts to safeguard your personal information. However, the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you, or to you, via the internet. Accordingly, please keep the amount of confidential information to a minimum and we will do the same when we reply.
Our website uses Google Analytics to monitor user activity. Cookies are stored on your computer to collect information about the general use of the site. This is statistical data about users' browsing actions and patterns, and does not identify any individual. We use this information to improve the content and the user experience of the Site.
We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.
All of our employees and data processors that have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.
We have systems that protect our clients and ourselves against fraud and other crime. We may use your personal information to prevent crime and trace those responsible. We may check your details with fraud prevention agencies. If you give us false or misleading information and we suspect fraud, we will record this. We and other organisations may use and search these records to help us trace and prevent fraud and manage your accounts, or check your identity to prevent money laundering. With regards to money laundering checks we obtain documentation from you but also use a third party who carry out a variety of electronic checks to identify you.
Under the General Data Protection Regulation 2018, you are entitled to request a Subject Access Request. We will then have to provide you with a readable copy of the personal data, which we keep about you, within 30 days of receiving your request. Evidence or proof of your identity (for example, a passport or driver's licence and current utility bill) will be required before any processing of such a request begins.
We collect certain information or data about you when you use this website.
This data can be viewed by authorised people in this organisation to:
Keeping your data secure
Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit. Any data you send is at your own risk. We have procedures and security features in place to keep your data secure once we receive it.
Disclosing your information
You can find out what information we hold about you, and ask us not to use any of the information we collect. If you’ve signed up for email alerts, you can unsubscribe or change your settings at any time by selecting the ‘unsubscribe’ link that appears in every email.